Last updated: 1 January 2024

Thank you for choosing Flowraly Flower Shop for your floral needs. At Flowraly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and products.

1. Information We Collect:

1.1 Personal Information:
We may collect personal information such as your name, address, email address, phone number, and payment details when you place an order, register for an account, or subscribe to our newsletter.

1.2 Non-Personal Information:
We may also collect non-personal information, including but not limited to browser type, IP address, and the pages you visit on our website, to improve our services and enhance your experience.

2. How We Use Your Information:

2.1 Order Processing:
We use your personal information to process and fulfill your orders, communicate with you about your purchase, and provide customer support.

2.2 Marketing Communications:
With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.

2.3 Analytics:
We analyze non-personal information to improve our website, services, and user experience.

3. Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for the purpose of order fulfillment and service improvement. We may share your information with trusted third parties, such as payment processors and shipping providers, to facilitate these services.

4. Security:

We prioritize the security of your personal information and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, and destruction.

5. Cookies:

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to decline cookies, but this may limit some functionalities on our site.

6. Your Rights:

You have the right to access, correct, or delete your personal information. If you have any questions or concerns about the data we hold, please contact us at info@flowraly.com or (+2) 0122 573 7779.

7. Changes to this Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically.

8. Contact Us:

If you have any questions or comments about our Privacy Policy, please contact us at info@flowraly.com or (+2) 0122 573 7779..

Thank you for choosing Flowraly Flower Shop. Your trust is important to us.